Try any plan for free

Every new account unlocks full access to all Media Giant Chat features, letting you explore

and see if we’re the right fit for your needs.

Free

For solopreneurs and entrepreneurs. Your first shared inbox.

Free

Forever

Key features included:

Website Chat Widget

Engage with visitors directly on your website.

2 Seats included

Mini

For early-stage companies who want to improve their customer service.

$45

Per month, per workspace

All the free features, plus:

Shared email inbox

Manage all customer emails in one collaborative inbox.

4 Seats included

Essentials

For small companies requiring a full-featured customer support platform. You get all our flagship features.

$95

Per month, per workspace

All the Mini features, plus:

Customer data management

Organize and utilize customer information effectively.

10 Seats included

Plus

For medium-sized businesses looking for an AI-powered omnichannel customer support software, plus all our features.

$295

Per month, per workspace

All the Essentials features, plus:

AI-powered automations

Profit from AI-powered tools to be more productive.

20+ Seats and more

A flat pricing per workspace

At MG Chat, we offer a straightforward and easy-to-understand pricing model with a flat rate per workspace. This means you pay a single, consistent price regardless of the number of conversations you have each month. Our approach ensures that you can scale your customer support operations without overspending. With MG Chat, you get all the essential tools and AI-poweredfeatures your team needs to provide exceptional customer service, all included in one simple, predictable subscription. Simplify your budgeting and focus on what matters most – growing your business and delighting your customers.

Need something more custom?

Enterprise

reated for large-scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.

Compare our Plans

Choose the best plan for your business with our detailed feature comparison.

See exactly what’s included in each plan to make an informed decision.

Free

Mini

Essentials

Plus

Pricing

Plan Price

$0
$45
$95
$295

Agents Included

2
4
10
20

Customer Profiles

2
4
10
20

Cloud Based

Chat Widget

WordPress

Chat SDKs

Having a hard time to decide?

Chat with your favorite AI chat assistant or book a demo with our experts to learn more about Crisp and how it can help your business!

Frequently asked questions

Haven’t found what you’re looking for?

Will I pay more for some features?
Yes. We may provide some additional features that are not included in your plan, which you can subscribe to, but that’s your choice to opt-in for them (eg. paid integrations for specific systems, additional contacts or more than 20 agents in your inbox).
VAT is not included in our plan prices. As most Crisp customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities).

If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won’t charge any VAT, regardless of your business or consumer status.
Yes! We offer discounts if you are subscribing multiple paid MG Chat Workspaces (MG Chat Plus and Essentials only) under the same account. We offer 20% off for 3 additional Workspaces. Come chat with us to find the best deal!

Yes, it is possible! You can enable yearly payment mode on your Plans page in the MG Chat app after you subscribed to a plan (click on the Monthly button, which then becomes Yearly once saved).

At MG Chat, we believe existing chat platforms are still locked in the past. Why would we bill based on consumption (as all others do), while we are used to unlimited plans everywhere else (mobile carriers, Internet access providers, etc.)? Unlimited is peace of mind at the end of the month; this allows you to allocate more energy to your core business rather than petty subscription policies.

10,000 companies have
already made the move

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