About

We strive to make customer interaction easy.

Created in 2025

We are a company built to last.

100% Bootstrapped

Media Giant Chat is self-funded. 0% VCs onboard.

600,000+ Users

We connect people across continents.

American Owned

Media Giant headquarters are located in Florida.

Remote Business

Our team, spread across the globe.

Built with your feedback

Media Giant Chat is crafted with continuous improvements.

Our Essence:

At Crisp, we’re not just a company; we’re a revolution in customer support. Born in 2015 with an unyielding entrepreneurial and “hacker” spirit, our ambition is clear: to be the “Apple” of customer support software. Innovation isn’t just what we do; it’s who we are.

Bootstrapped and Unbound:

We’ve charted our course free from external pressures. Fully bootstrapped since inception, we thrive without venture capital influence, ensuring our vision remains undiluted and true to our roots.

Remote-First, World-Wide:

Long before remote work became a global norm, Crisp embraced it. We began as a 100% remote team, and even with our Nantes, France office established in 2018, we maintain a globally distributed team. Our remote-friendly culture isn’t just a policy; it’s a testament to our belief in the power of diversity and global perspectives.

A Flat World:

Hierarchies? Meetings? Bureaucracy? Not at Crisp. We operate in a flat organizational structure because we know that great ideas don’t need ladders to climb. We detest slow-moving processes, but we’re champions of well-defined, efficient workflows.

Tech and Design Connoisseurs:

Our love for technology and design isn’t just a preference; it’s a passion. We believe the alchemy of strong tech and stunning design crafts unparalleled customer experiences. At Crisp, excellence in these domains isn’t a goal; it’s a standard.

Continuous Growth, Iterative Excellence:

We’re perpetual learners, constantly seeking to refine, improve, and innovate. Our journey is one of continuous evolution, embracing iterative improvements in our never-ending quest for excellence.

Ready to build an exceptional
customer support?

14 days free trial — All Crisp features — No card required